Delivery charges – Delivery of goods – Collection of goods – Prices

The costs of shipment of the goods are incurred by the buyer and are added to the purchase price. Considering the vast difference in weight and volume of the offered goods, no uniform price for the delivery charges can be committed.

---- Which delivery charges do I owe for my order ?
These delivery charges are calculated by our web shop depending on weight and dimensions (volume weight).

---- How can I know how much to pay ?
Before finishing your order (step 4), the delivery charges for your order are shown. Subsequently you can execute your order or cancel it. If you should have questions about the amount of the delivery charges, you can contact us by phone of e-mail.

---- Is it possible to collect my order ?
Orders placed via our web shop CANNOT be collected in person.
If you want to order goods to be collected, it is advisable to purchase them directly in our shop, Langstraat 13 3384 Glabbeek (Attenrode) Belgium.

---- Can I have my order delivered at another address ?
Yes you can. At step 3 you can mention several delivery addresses and select at which address we have to send the order.

---- Partial delivery
If several goods have been ordered, of which one item is not stocked, we will ship your full order after the missing item is available. If we cannot supply the missing item within a reasonable period of time, we will ship the goods in stock as a partial delivery. You will be advised by e-mail of this partial delivery. For the back order no delivery charges will be applied.

You can also select (step 1) to have the available goods to be forwarded; your order will then be split in several orders with separate delivery charges.

- Prices
All prices mentioned are in euro (€) inclusive 21% of VAT, Recupel- and environmental charges *, but exclusive of delivery charges.
Promotion Prices are only valid during the promotion period indicated and have not retroactive.

- Internet price: only valid for purchases through our online shop and cash payment .
Internet price can change at any time , the valid Internet price is the price applicable at the time of the order.
The price may vary depending on the country of the invoice and delivery address .
When ordering is in any case only the internet price in the country of the invoice and delivery address valid .
- For registered and logged-in customers, the price shown is according to the specified invoice and delivery address.
- For unregistered visitors , the price shown is determined using the geolocation ** ( price in the country from which the Internet connection is made ) . The price shown is valid only for billing and delivery address in this country.

- Shop price: valid only for Belgium and is applicable for purchases and collection in our shop, Langstraat 13 3384 Glabbeek (Attenrode) Belgium.

* Bebat / Recupel = Belgian reprocessing organizations
** Geolocation : geographic location of the computer of a website visitor using the IP address